Formed in 1994, Goulburn Valley Water (GVW) provides urban water and wastewater services to a population of nearly 129,000, servicing 57,596 properties in 54 towns, spanning the outskirts of Melbourne, Victoria. The Corporation directly employs around 180 people, in operational, engineering, financial and administrative roles. This workforce is complemented by partnerships with consultants and contractors to undertake a range of business, technical and operational functions.

“Manual processes and forms provided little visibility of employee and organisational objectives, whilst also making the coordination of Learning and Development a real challenge.”

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Case Study: Goulburn Valley Water, improving objectives, strategic alignment & mitigating risk


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