“We built the business case around employee opinion surveys where
staff said they were not getting the performance feedback they would
like and that the system was out-dated – so the business case was
really built by staff,” she says.

“It’s cost effective – a 2% increase in performance from staff within 18 months pays for the system and we’re already seeing that.””
 – Senior Manager, Organisational Development, Danielle Entwistle

When the HR team at Mercedes-Benz decided to review its process of performance management last November, they found the paper based system they were using was “not hitting the mark”

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Case Study: Mercedes Benz

Cost effective Performance Management


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